Ulya, Zaidatul, Bintoro Wardiyanto, and Erna Setijaningrum. 2025. “Meningkatkan Kualitas Pelayanan Publik Di DKI Jakarta Melalui Aplikasi JAKI: Pendekatan New Public Service Dan Inovasi Teknologi”. Ranah Research : Journal of Multidisciplinary Research and Development 7 (2), 1382-93. https://doi.org/10.38035/rrj.v7i2.1333.