Yoanda, E., M. F. Adnan, and D. Lanin. “KUALITAS PELAYANAN PENGGUNA BPJS KESEHATAN DI RUMAH SAKIT UMUM MAYJEN H.A THALIB KERINCI”. Ranah Research : Journal of Multidisciplinary Research and Development, Vol. 1, no. 2, Mar. 2019, pp. 343-50, https://jurnal.ranahresearch.com/index.php/R2J/article/view/60.