Dampak Monopoli Jasa Pengiriman dalam E-commerce terhadap Hak Konsumen: Kajian Peran Lembaga Perlindungan Konsumen
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Published
Nov 29, 2024
Abstract
Technological advances have driven major changes in various sectors, including the economy, through the digitalization of trade known as e-commerce. E-commerce introduces virtual interactions between producers and consumers, offering the convenience of efficient transactions. However, this phenomenon also raises new challenges, such as the potential for monopoly of delivery services that can harm consumers. This practice often limits consumers' rights to choose services such as delivery services according to their needs. This study aims to analyze the impact of monopoly of delivery services by e-commerce on consumer rights in Indonesia, as well as review the role of consumer protection institutions. Based on a normative approach with a prescriptive analysis method.
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This work is licensed under a Creative Commons Attribution 4.0 International License.
Hak Cipta :
Penulis yang mempublikasikan manuskripnya di jurnal ini menyetujui ketentuan berikut:
- Hak cipta pada setiap artikel adalah milik penulis.
- Penulis mengakui bahwa Ranah Research : Journal of Multidisciplinary Research and Development berhak menjadi yang pertama menerbitkan dengan lisensi Creative Commons Attribution 4.0 International (Attribution 4.0 International CC BY 4.0) .
- Penulis dapat mengirimkan artikel secara terpisah, mengatur distribusi non-eksklusif manuskrip yang telah diterbitkan dalam jurnal ini ke versi lain (misalnya, dikirim ke repositori institusi penulis, publikasi ke dalam buku, dll.), dengan mengakui bahwa manuskrip telah diterbitkan pertama kali di Ranah Research.
References
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Moha, M. R., Sukarmi, S., dan Kusumadara, A. (2020). "Urgensi Pendaftaran Penyelenggara Sistem Elektronik Bagi Pelaku Usaha E-Commerce." Jambura Law Review 2
Suhartanto, C. (2024). Lazada dan TikTok Tak Punya Opsi Pemilihan Jasa Pengiriman Seperti Shopee?, Bisnis.com. https://teknologi.bisnis.com/read/20240206/266/1738840/lazada-dan-tiktok-tak-punya-opsipemilihan-jasa-pengiriman-seperti-shopee
Yonatan Agnes Z (2024).Makin Maju, Pertumbuhan E-Commerce Indonesia yang Diprediksi Tertinggi di Dunia,GoodStats. https://data.goodstats.id/statistic/makin-maju-pertumbuhan-e-commerce-indonesia-yang-diprediksi-tertinggi-di-dunia-QiN5h