Implementasi Teknologi Informasi dalam Meningkatkan Transparansi dan Akuntabilitas Administrasi Publik di Rumah Tahanan Kelas I Depok
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Published
May 1, 2025
Abstract
In the digital era, the implementation of information technology has become a crucial element in enhancing transparency and accountability in public administration. This study focuses on the implementation of information technology at Class I Detention Center (Rutan) in Depok as an effort to improve administrative efficiency and information accessibility for stakeholders. Using a descriptive qualitative approach, this research was conducted over four months through in-depth interviews, observations, and document analysis. This study refers to the UTAUT2 theory (Venkatesh et al., 2012), which highlights key factors in technology adoption, such as performance expectancy, effort expectancy, facilitating conditions, and hedonic motivation. The findings indicate that the implementation of digital systems, including the Prison Database System and the "Si Ratu Cilok" application, has enhanced administrative efficiency, accelerated inmate data recording, and facilitated information access for inmates' families. However, challenges such as limited infrastructure, digital literacy gaps, and resistance to change remain obstacles in the implementation of this technology.The study concludes that the digitalization of administration at the Class I Detention Center in Depok significantly contributes to creating a more accountable and transparent system. However, optimizing technology still requires infrastructure improvements, continuous training for staff, and system integration across institutions to strengthen good governance principles. These findings serve as a foundation for policy development in enhancing digital-based public services in correctional institutions in Indonesia.
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How to Cite
Waliyondi, G., Maruapey, M. H. and Saprudin, S. (2025) “Implementasi Teknologi Informasi dalam Meningkatkan Transparansi dan Akuntabilitas Administrasi Publik di Rumah Tahanan Kelas I Depok”, Ranah Research : Journal of Multidisciplinary Research and Development, 7(4), pp. 2545-2555. doi: 10.38035/rrj.v7i4.1532.
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Margetts, H., & Dunleavy, P. (2013). The second wave of digital era governance: A quasi-paradigm for government on the Web. Philosophical Transactions of the Royal Society A: Mathematical, Physical and Engineering Sciences, 371(1987), 1-17.
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Meijer, A. J. (2013). Understanding the complex dynamics of transparency.
Mergel, I., Edelmann, N., & Haug, N. (2019). Defining digital transformation: Results from expert interviews. Government Information Quarterly, 36(4), 117-129.
Miles, M. B., & Huberman, M. (1992). Analisis data kualitatif. Jakarta: Penerbit Universitas Indonesia.
Miller, T. (2019). E-government and transparency in public administration.
Moleong, L. J. (2005). Metodologi penelitian kualitatif. Bandung: PT Remaja Rosdakarya.
Mulgan, R. (2000). Accountability: An ever-expanding concept? Public Administration, 78(3), 555-573. https://doi.org/10.1111/1467-9299.00218
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Public Administration Review, 73(3), 429-439. https://doi.org/10.1111/puar.12032
Putra, A. (2021). Penggunaan teknologi informasi dalam layanan administrasi publik di lembaga pemasyarakatan. Jurnal Pemasyarakatan, 7(2), 98-114.
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Santoso, J. (2022). Pemanfaatan e-government dalam administrasi pemasyarakatan. Jurnal Administrasi Publik Indonesia, 15(1), 33-48.
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Suryadi, A. (2020). Implementasi e-government dalam manajemen administrasi rutan di Indonesia. Jurnal Administrasi Publik Indonesia, 13(1), 50-65.
Sutopo, H. B. (1996). Metodologi Penelitian Kualitatif: Dasar Teori dan Terapannya dalam Penelitian. Surakarta: Universitas Sebelas Maret Press.
Taylor, S. (2020). The role of digital systems in public sector transparency.
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Venkatesh, V., Thong, J. Y. L., & Xu, X. (2012). Consumer acceptance and use of information technology: Extending the unified theory of acceptance and use of technology. MIS Quarterly, 36(1), 157-178.
Vredenbregt, J. (1979). Metode dan Teknik Penelitian Masyarakat. Jakarta: Gramedia.
World Bank. (2003). World development report 2004: Making services work for poor people. Retrieved from https://www.worldbank.org
Yogyakarta: Gadjah Mada University Press.
Yuniar, M. (2020). Penggunaan teknologi mobile dalam manajemen data di lembaga pemasyarakatan. Jurnal Penelitian Hukum dan Pemasyarakatan, 5(1), 34-50.
Arikunto, S. (2010). Prosedur penelitian suatu pendekatan praktik. Jakarta: Rineka Cipta.
Behn, R. D. (2001). Rethinking democratic accountability. Brookings Institution Press.
Bertot, J. C., Jaeger, P. T., & Grimes, J. M. (2010). Using ICTs to create a culture of transparency: E-government and social media as openness and anti- corruption tools for societies. Government Information Quarterly, 27(3), 264-271.
Bovens, M. (2007). Analyzing and assessing public accountability: A conceptual framework. European Law Journal, 13(4), 447-468.
Bovens, M., Goodin, R. E., & Schillemans, T. (Eds.). (2014). The Oxford handbook of public accountability. Oxford University Press.
Bungin, B. (2012). Metodologi Penelitian Kualitatif. Jakarta: Rajawali Press.
Cambridge University Press.
Cengage Learning.
Denhardt, R. B., & Denhardt, J. V. (2015). The new public service: Serving, not steering (4th ed.). New York: Routledge.
Dubnick, M. J., & Frederickson, H. G. (2011). Accountable agents: Federal performance measuremnt and third-party government. Journal of Public Administration Research and Theory, 21(S1), i125-i137. https://doi.org/10.1093/jopart/muq081
Dunleavy, P., Margetts, H., Bastow, S., & Tinkler, J. (2006). Digital era governance: IT corporations, the state, and e-government. Oxford University Press.
Dwiyanto, A. (2011). Reformasi birokrasi publik di Indonesia. Yogyakarta: Gadjah Mada University Press.
Fang, Z. (2002). E-Government in digital era: Concept, practice, and development. International Journal of the Computer, the Internet and Management, 10(2), 1-22.
Fung, A., Graham, M., & Weil, D. (2007). Full disclosure: The perils and promise of transparency. Cambridge University Press.
Hadari, N. (1991). Metodologi Penelitian dan Teknik Penyusunan Skripsi.
Harper & Row.
Heald, D. (2006). Varieties of transparency. In C. Hood & D. Heald (Eds.), Transparency: The key to better governance? (pp. 25-46). Oxford University Press.
Heeks, R. (2006). Implementing and managing e-government: An international text. London: SAGE Publications.
Hendrawan, D. (2021). Penggunaan teknologi informasi dalam manajemen rutan. Jurnal Pemasyarakatan Indonesia, 8(1), 78-92.
Hood, C. (2006). Transparency in historical perspective. In C. Hood & D. Heald (Eds.), Transparency: The key to better governance? (pp. 3-23). Oxford University Press.
https://doi.org/10.1111/j.1468-0386.2007.00378.x
Indrajit, R. E. (2004). Electronic government: Strategi pembangunan dan pengembangan sistem pelayanan publik berbasis teknologi digital. Yogyakarta: Andi.
Indrajit, R. E., & Djokopranoto, R. (2006). Electronic government: Strategi pembangunan dan pengembangan sistem pelayanan publik berbasis teknologi digital. Yogyakarta: Andi.
International Corrections Journal, 6(3), 112-130.
International Journal of Digital Governance, 16(2), 55-70.*
International Journal of Public Administration, 22(4), 200-215.
International Monetary Fund (IMF). (2000). Code of good practices on fiscal transparency. IMF. Retrieved from https://www.imf.org
Islam, R. (2003). Do more transparent governments govern better? World Bank Policy Research Working Paper.
Janssen, M., & Helbig, N. (2018). Innovating and changing the policy-cycle: Policy-makers be prepared! Government Information Quarterly, 35(1), S99-S105.
Janssen, M., & van der Voort, H. (2016). Adaptive governance: Towards a new perspective for coping with unintended effects of digitalization in governance. Government Information Quarterly, 33(1), 182-191.
Johnson, R. (2019). E-transparency in correctional facilities: A case study.
Journal of Public Sector Transparency, 9(3), 123-138.
Kementerian Komunikasi dan Informatika. (2020). Strategi Indonesia menuju transformasi digital. Jakarta: Kominfo.
Kurniawan, F. (2021). Implementasi sistem informasi untuk meningkatkan transparansi di rutan. Jurnal Manajemen Publik Indonesia, 12(2), 45-60.
Kurniawan, T. (2021). Pengaruh digitalisasi dalam transparansi manajemen narapidana. Jurnal Pemasyarakatan dan Teknologi Informasi, 10(2), 56- 70.
Layne, K., & Lee, J. (2001). Developing fully functional e-government: A four- stage model. Government Information Quarterly, 18(2), 122-136.
Lee, K. (2019). E-government and digital transformation in public sector.
Margetts, H., & Dunleavy, P. (2013). The second wave of digital era governance: A quasi-paradigm for government on the Web. Philosophical Transactions of the Royal Society A: Mathematical, Physical and Engineering Sciences, 371(1987), 1-17.
Meijer, A. (2015). E-governance innovation: Barriers and strategies. Government Information Quarterly, 32(1), 198-206.
Meijer, A. J. (2013). Understanding the complex dynamics of transparency.
Mergel, I., Edelmann, N., & Haug, N. (2019). Defining digital transformation: Results from expert interviews. Government Information Quarterly, 36(4), 117-129.
Miles, M. B., & Huberman, M. (1992). Analisis data kualitatif. Jakarta: Penerbit Universitas Indonesia.
Miller, T. (2019). E-government and transparency in public administration.
Moleong, L. J. (2005). Metodologi penelitian kualitatif. Bandung: PT Remaja Rosdakarya.
Mulgan, R. (2000). Accountability: An ever-expanding concept? Public Administration, 78(3), 555-573. https://doi.org/10.1111/1467-9299.00218
Nasution, S. (1992). Penelitian naturalistik kualitatif. Bandung: Tarsito.
Nigro, F. A., & Nigro, L. G. (2014). Modern Public Administration (7th ed.).
Osborne, D., & Gaebler, T. (1992). Reinventing government: How the entrepreneurial spirit is transforming the public sector. Addison-Wesley.
Prasojo, E., & Kurniawan, T. (2008). Reformasi birokrasi dan good governance: Kasus best practices dari sejumlah daerah di Indonesia. Jakarta: Universitas Indonesia Press.
Pratama, H. (2022). Pemanfaatan sistem informasi di rutan untuk meningkatkan akuntabilitas publik. Jurnal Ilmu Administrasi Negara Indonesia, 11(1), 66-82.
Public Administration Review, 73(3), 429-439. https://doi.org/10.1111/puar.12032
Putra, A. (2021). Penggunaan teknologi informasi dalam layanan administrasi publik di lembaga pemasyarakatan. Jurnal Pemasyarakatan, 7(2), 98-114.
Roberts, A. (2006). Blacked out: Government secrecy in the information age.
Roberts, D. (2020). The role of information technology in enhancing accountability in government institutions. Public Sector Technology Journal, 18(2), 75-90.
Rosenbloom, D. H. (2014). Public administration: Understanding management, politics, and law in the public sector (8th ed.). New York: McGraw-Hill Education.
Sanjaya, W. (2013). Penelitian pendidikan jenis, metode dan prosedur. Jakarta: Prenada Media Group.
Santoso, J. (2022). Pemanfaatan e-government dalam administrasi pemasyarakatan. Jurnal Administrasi Publik Indonesia, 15(1), 33-48.
Saputra, E. (2021). Pemanfaatan IT di lapas dan pengaruhnya terhadap transparansi. Jurnal Pemasyarakatan dan Administrasi Publik, 9(3), 89- 104.
Shafritz, J. M., & Hyde, A. C. (2016). Classics of Public Administration (8th ed.).
Siregar, M. (2022). Pengaruh teknologi informasi terhadap transparansi di lembaga pemasyarakatan. Jurnal Ilmu Pemerintahan Indonesia, 14(2), 120-135.
Soekanto, S. (1980). Pokok-pokok sosiologi hukum. Jakarta: Rajawali Pers.
Sugiyono. (2016). Metode penelitian kuantitatif, kualitatif, dan R&D. Bandung: Alfabeta.
Suryadi, A. (2020). Implementasi e-government dalam manajemen administrasi rutan di Indonesia. Jurnal Administrasi Publik Indonesia, 13(1), 50-65.
Sutopo, H. B. (1996). Metodologi Penelitian Kualitatif: Dasar Teori dan Terapannya dalam Penelitian. Surakarta: Universitas Sebelas Maret Press.
Taylor, S. (2020). The role of digital systems in public sector transparency.
Undang-Undang Republik Indonesia Nomor 22 Tahun 2022 tentang Pemasyarakatan. (2022). Lembaran Negara Republik Indonesia Tahun 2022 Nomor 127.
United Nations Department of Economic and Social Affairs (UNDESA). (2020). E-Government survey 2020: Digital government in the decade of action for sustainable development. New York: United Nations.
Venkatesh, V., Thong, J. Y. L., & Xu, X. (2012). Consumer acceptance and use of information technology: Extending the unified theory of acceptance and use of technology. MIS Quarterly, 36(1), 157-178.
Vredenbregt, J. (1979). Metode dan Teknik Penelitian Masyarakat. Jakarta: Gramedia.
World Bank. (2003). World development report 2004: Making services work for poor people. Retrieved from https://www.worldbank.org
Yogyakarta: Gadjah Mada University Press.
Yuniar, M. (2020). Penggunaan teknologi mobile dalam manajemen data di lembaga pemasyarakatan. Jurnal Penelitian Hukum dan Pemasyarakatan, 5(1), 34-50.