Analisis Kebutuhan dan Perancangan Sistem Informasi Evaluasi Risiko Psikososial Pekerja: Studi Kasus Kementerian Ketenagakerjaan Republik Indonesia
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Published
Jul 24, 2026
Abstract
The Ministry of Manpower of the Republic of Indonesia has operated a psychosocial risk evaluation information system (V1) across 19 companies in six industrial sectors, yet a three-level evaluation covering interface assessment, source-code review, and stakeholder interviews revealed persistent gaps in data security, role differentiation, dynamic reporting, and interoperability with the national occupational safety and health ecosystem. This study aims to identify the functional and non-functional requirements needed to address these gaps and to develop a system design that supports integration with the national digital platform. An incremental development approach with a software-evolution entry point, situated within a design science research framework, was adopted. The study produced eleven change proposals, ten functional and eight non-functional requirements, and a design comprising a six-module architecture, twelve database tables, ten high-fidelity interfaces, seven API endpoints, and seventeen behavioral diagrams. Stakeholder validation confirmed the relevance of the design concepts and surfaced six substantive refinements for the next iteration. Thereby, contributing to the technical basis for national implementation of Ministerial Regulation No. 5 of 2018 on Occupational Safety and Health in the Work Environment, which mandates psychosocial factor monitoring across Indonesian companies.
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How to Cite
Adjie, E. A. and Purwandari, B. (2026) “Analisis Kebutuhan dan Perancangan Sistem Informasi Evaluasi Risiko Psikososial Pekerja: Studi Kasus Kementerian Ketenagakerjaan Republik Indonesia”, Ranah Research : Journal of Multidisciplinary Research and Development, 8(5), pp. 2825-2837. doi: 10.38035/rrj.v8i5.2220.
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Saunders, M. N. K., Lewis, P., & Thornhill, A. (2016). Research methods for business students (7th ed.). Pearson.
Sommerville, I. (2016). Software engineering (10th ed.). Pearson.
Tornatzky, L. G., & Fleischer, M. (1990). The processes of technological innovation. Lexington Books.
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Wiegers, K. E., & Beatty, J. (2013). Software requirements (3rd ed.). Microsoft Press.
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Yin, R. K. (2018). Case study research and applications: Design and methods (6th ed.). SAGE Publications.
Citraresmi, A. D. P., Partiwi, S. G., & Dewi, R. S. (2025). Impact of resilience and sustainability on workforce creative performance: Looking through the lens of digital readiness. Cogent Business & Management, 12(1), Article 2519968. https://doi.org/10.1080/23311975.2025.2519968
El Khatib, M., Al-Nakeeb, A., Binkhadim, S., & Shehata, O. (2024). Modern digitization, technical integration, and social sustainability: Together toward better quality of life. Dalam Proceedings of the IEEE International Conference on Computing and Robotics (ICCR). IEEE.
European Agency for Safety and Health at Work (EU-OSHA). (2023). Digital technologies at work and psychosocial risks: Evidence and implications for occupational safety and health. https://osha.europa.eu
Fasilkom UI. (2025). User guide data collection tools (Versi 1.0). Fakultas Ilmu Komputer Universitas Indonesia.
Gallup. (2024). State of the global workplace 2024 report. Gallup Press.
International Organization for Standardization. (2021). ISO 45003:2021 Occupational health and safety management: Psychological health and safety at work: Guidelines for managing psychosocial risks. https://www.iso.org/standard/64283.html
Kementerian Kesehatan Republik Indonesia. (2019). Laporan nasional Riset Kesehatan Dasar (Riskesdas) 2018. Badan Penelitian dan Pengembangan Kesehatan.
Kementerian Ketenagakerjaan Republik Indonesia. (2025). Kasus kecelakaan kerja tahun 2024. Satu Data Ketenagakerjaan. https://satudata.kemnaker.go.id/data/kumpulan-data/2447
Kitchenham, B., Brereton, O. P., Budgen, D., Turner, M., Bailey, J., & Linkman, S. (2008). Systematic literature reviews in software engineering: A systematic literature review. Information and Software Technology, 51(1), 7-15. https://doi.org/10.1016/j.infsof.2008.09.009
Larman, C., & Basili, V. R. (2003). Iterative and incremental development: A brief history. IEEE Computer, 36(6), 47-56.
Mancero-Cordova, A. D., Suarez-Perez, J. C., & Espinoza-Guano, M. (2023). Psychosocial risk in the operative personnel of public companies: Galapagos case. Proceedings of the IEEE Ecuador Technical Chapters Meeting (ECTM). https://doi.org/10.1109/ETCM58927.2023.10309076
Oliosi, E., Probst, P., Rodrigues, J., Silva, L., Zagalo, D., Cepeda, C., & Gamboa, H. (2023). Week-long multimodal data acquisition of occupational risk factors in public administration workers. Dalam Proceedings of the 19th International Conference on Intelligent Environments (IE) (hlm. 1–8). IEEE. https://doi.org/10.1109/IE57519.2023.10179009
Padmapriya, S. S., Jayamala, C., Lavaraju, B., Prathiksha, N., Kavin Aswath, S., & Gokul, V. (2025). PsyCareNet-X: A Transformer-GRU model for IT employee burnout detection. Dalam Proceedings of the 7th International Symposium on Advanced Electrical and Communication Technologies (ISAECT) (hlm. 1545–1552). IEEE. https://doi.org/10.1109/ISAECT68904.2025.11318680
Peeters, M. C. W., Ybema, J. F., Le Blanc, P. M., & Plomp, J. (2025). Exploring the delicate relation between technological innovations and work quality: A study among civil servants. Economic and Industrial Democracy, 46(3), 851-873. https://doi.org/10.1177/0143831X251347151
Peraturan Menteri Ketenagakerjaan Republik Indonesia Nomor 5 Tahun 2018 tentang Keselamatan dan Kesehatan Kerja Lingkungan Kerja. (2018). Kementerian Ketenagakerjaan. https://peraturan.go.id/id/permenaker-no-5-tahun-2018
Peraturan Pemerintah Republik Indonesia Nomor 50 Tahun 2012 tentang Penerapan Sistem Manajemen Keselamatan dan Kesehatan Kerja. (2012). Sekretariat Negara. https://peraturan.go.id/id/pp-no-50-tahun-2012
Peraturan Pemerintah Republik Indonesia Nomor 71 Tahun 2019 tentang Penyelenggaraan Sistem dan Transaksi Elektronik. (2019). Sekretariat Negara. https://peraturan.go.id/id/pp-no-71-tahun-2019
Picazo Rodriguez, B., Verdu-Jover, A. J., Estrada-Cruz, M., & Gomez-Gras, J. M. (2024). Does digital transformation increase firms' productivity perception? The role of technostress and work engagement. European Journal of Management and Business Economics, 33(2), 137-156. https://doi.org/10.1108/EJMBE-06-2022-0177
Raggi, A., Bernard, R. M., Toppo, C., Sabariego, C., Carulla, L. S., Lukersmith, S., Roijen, L. H., Merecz-Kot, D., Olaya, B., Lima, R. A., Gutiérrez-Marín, D., Vorstenbosch, E., Curatoli, C., & Cacciatore, M. (2024). The EMPOWER Occupational e–Mental Health Intervention Implementation Checklist to Foster e–Mental Health Interventions in the Workplace: Development Study. Journal of Medical Internet Research, 26, e48504. https://doi.org/10.2196/48504
Saunders, M. N. K., Lewis, P., & Thornhill, A. (2016). Research methods for business students (7th ed.). Pearson.
Sommerville, I. (2016). Software engineering (10th ed.). Pearson.
Tornatzky, L. G., & Fleischer, M. (1990). The processes of technological innovation. Lexington Books.
Undang-Undang Republik Indonesia Nomor 13 Tahun 2003 tentang Ketenagakerjaan. (2003). Sekretariat Negara. https://peraturan.go.id/id/uu-no-13-tahun-2003
Undang-Undang Republik Indonesia Nomor 27 Tahun 2022 tentang Pelindungan Data Pribadi. (2022). Sekretariat Negara. https://peraturan.go.id/id/uu-no-27-tahun-2022
Wiegers, K. E., & Beatty, J. (2013). Software requirements (3rd ed.). Microsoft Press.
World Health Organization & International Labour Organization. (2022, 28 September). WHO and ILO call for new measures to tackle mental health issues at work [Press release]. https://www.who.int/news/item/28-09-2022-who-and-ilo-call-for-new-measures-to-tackle-mental-health-issues-at-work
Yin, R. K. (2018). Case study research and applications: Design and methods (6th ed.). SAGE Publications.