The Influence of Training and Educational Beackground on The Employee Performance of Bank Rakyat Indonesia Kanca Bukittinggi With The Meadiation of Job Satisfcation
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Published
Feb 28, 2024
Abstract
The aim of this research is to analyze the factors that influence employee performance at work, including training and educational background on employee performance with the employee’s job satisfaction as a mediating variable. Employee performance is an important thing that must be considered by management of a company in achieving company’s goals. The population of this research were the employees of Bank Rakyat Indonesia Kanca Bukittinggi with a sample of 67 people who were employees with the job position of Mantri. The analytical methode used descriptive statical analysis and factor description analysis used SmartPLS 4.0. The result of this study shows that training and eductional background have a positive and significant effect on job satisfaction; training and educational background have a positive and significant effect on employee performance; job satisfaction as a mediating variable has a partial mediating effect in mediating training on employee performance and job satisfaction as mediating variables also has a partial mediation effect in mediated the relationship of educational background towards employee performance.
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How to Cite
Yasril, M., Amali Rivai, H. and Syahrul, L. (2024) “The Influence of Training and Educational Beackground on The Employee Performance of Bank Rakyat Indonesia Kanca Bukittinggi With The Meadiation of Job Satisfcation”, Ranah Research : Journal of Multidisciplinary Research and Development, 6(2), pp. 223-232. doi: 10.38035/rrj.v6i2.815.
References
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Andrenossa, G., Suharna, A. A., Raysharie, P. I., Harinie, L. T., Carolina, C., Ningsih, F. Y., ... & Lestari, W. T. (2023). Analisis Pengaruh Pendidikan terhadap Kepuasan Kerja di Kelurahan Menteng Kota Palangkaraya. Jurnal Ilmu Sosial, Pendidikan dan Humaniora (JISPENDIORA), 2(1), 174-186.
Bolung, R. V., Moniharapon, S., & Lumintang, G. G. (2018). Pengaruh Pelatihan Dan Kompensasi Terhadap Kinerja Pegawai Pada Bpmpd Provinsi Sulawesi Utara. Jurnal EMBA: Jurnal Riset Ekonomi, Manajemen, Bisnis Dan Akuntansi, 6(3).
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Dessler, 2018, Manajemen Sumber Daya Manusia Human Reources, Jilid 2,. Prenhalindo, Jakarta
Diantari, A. S. P. (2023). The Effect of Training and Motivation on Employee Performance Mediated by Job Satisfaction at The Agriculture Service of Tabanan District. Jurnal Ekonomi & Bisnis JAGADITHA, 10(1), 104-109.
Dousin, O., Collins, N., & Kler, B. K. (2019). Work-life balance, employee job performance and satisfaction among doctors and nurses in Malaysia. International Journal of Human Resource Studies, 9(4), 306-319.
Egenius, S., Triatmanto, B., & Natsir, M. (2020). The effect of job satisfaction on employee performance through loyalty at Credit Union (CU) Corporation of East Kutai District, East Kalimantan. International Journal of Multicultural and Multireligious Understanding, 7(10), 480-489.
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Hadaitana, D., & Iqbal, M. A. (2023). The Effect Of Training And Development on Employee Performance With Mediation of Employee Satisfaction. International Journal of Advanced Multidisciplinary, 1(4), 436-447.
Hasibuan, Malayu S.P. (2019).Manajemen Sumber Daya Manusia. “Edisi Revisi”. (Cetakan Kedua Puluh Enam). Jakarta: PT. Bumi Aksara
Handoko, D. S., & Rambe, M. F. (2018). Pengaruh Pengembangan Karir dan Kompensasi terhadap Komitmen Organisasi Melalui Kepuasan Kerja. Maneggio: Jurnal Ilmiah Magister Manajemen, 1(1), 31–45.
Henseler, J., Ringle, C. M., & Sarstedt, M. (2017). A new criterion for assessing discriminant validity in variance-based structural equation modeling. Journal of the Academy of Marketing Science, 43(1), 115–135.
Hermawati, R., Firdaus, A., Suryani, N. L., Rozi, A., & Erlangga, H. (2021). Pengaruh Pelatihan Dan Motivasi Terhadap Kinerja Karyawan Pada Bank BJB di Cabang Balaraja Banten. JENIUS (Jurnal Ilmiah Manajemen Sumber Daya Manusia), 4 (3), 319.
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Johari, G. J., & Soekiman, A. (2019). Faktor yang Mempengaruhi Daya Saing Kontraktor Kecil pada Industri Konstruksi di Jawa Barat. Jurnal Sains dan Teknologi ISTP, 11(2), 126-136.
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Kanapathipillai, K., & Azam, S. F. (2020). The impact of employee training programs on job performance and job satisfaction in the telecommunication companies in Malaysia. European Journal of Human Resource Management Studies, 4(3).
Kholik, A. N. (2019). Landasan psikologis pengembangan kurikulum abad 21. As-Salam: Jurnal Studi Hukum Islam & Pendidikan, 8(1), 65-86.
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Mangkunegara (2018). Pengaruh Budaya Organisasi Dan Komitmen Organisasi Terhadap Kinerja Karyawan. 1(1), 9–25.
Mondy, R Wayne. 2018. Manajemen Sumber Daya Manusia. Jakarta: Penerbit Erlangga.
Moses, Melmambessy. (2018). Analisis Pengaruh Pendidikan, Pelatihan, dan Pengalaman Kerja Terhadap Produktivitas Kerja Pegawai Dinas Pertambangan dan Energi Provinsi Papua. Jurnal Ekonomi, Bisnis, dan Manajemen. Vol. 12, No. 1.
Noer, S. M., Respita, R., & Gumanti, D. (2022). Effect Of Education
Level And Work Climate On Performance Of Employees Agency Of Regional Services In West Sumatra Province. Journal International On Global Education, 1(1), 47-59.
Kirkpatrick, D., L. & Kirkpatrick J., D. (2019). Implementing The Four Levels: A Practical Guide for Effective Evaluation of Training Programs. San Fransisco : Berret- Kohler Publisher, Inc
Osewe, J. O., & Gindicha, J. Y. (2021). Effect of Training and Development on Employee Satisfaction: A Case of the Judiciary of Kenya: A CASE OF THE JUDICIARY OF KENYA. European Journal of Humanities and Social Sciences, 1(3), 661-67.
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Robbins, S. P. dan M. C. (2020). Manajemen. Gramedia Pustaka Utama.
Renny, F. P. (2023). Impact Of Training on Employees' Performance at Eastern Condiments Private Limited. Available at SSRN 4345762.
Reza Indrian, S. A. R. I., & Emi, S. (2019). Pengaruh Disiplin Kerjadan Kepuasan Kerja Terhadap Kinerja Karyawan Pt. Bukit Asam Kreatif Tanjung Enim (Doctoral Dissertation, Universitas Bina Darma).
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Rosmaini, R., & Tanjung, H. (2019). Pengaruh kompetensi, motivasi dan kepuasan kerja terhadap kinerja pegawai. Maneggio: Jurnal Ilmiah Magister Manajemen, 2(1), 1-15.
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Setiawan, I., Ekhsan, M., & dhyan Parashakti, R. (2021). Pengaruh Pelatihan Terhadap Kinerja Karyawan Yang Di Mediasi Kepuasan Kerja. Jurnal Perspektif Manajerial dan Kewirausahaan (JPMK), 1(2), 186-195.
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Sutrisno, S., Herdiyanti, H., Asir, M., Yusuf, M., & Ardianto, R. (2022). Dampak Kompensasi, motivasi dan Kepuasan Kerja Terhadap Kinerja Karyawan di Perusahaan: Review Literature. Management Studies and Entrepreneurship Journal (MSEJ), 3(6), 3476-3482.
Sutrisno. (2020). Manajemen Sumber Daya Manusia. Kencana Prenada Media Group, Jakarta
Sutiawan, S., & Fauzan, A. (2021). Pengembangan Sumber Daya Manusia di Sekolah Alam Lampung. Al-Idarah: Jurnal Kependidikan Islam, 11(1), 39-49.
Triyanto, J. R., Musadad, A. A., & Joebagio, H. (2018). Model Teaching History Based On The Traditional Values Singo Ulung To Increase Mutual Cooperatif Attitude Students In Senior High School Of Grujugan Bondowoso. ISTORIA Jurnal Pendidikan dan Ilmu Sejarah, 14(2).
Umar. (2017). Metode Penelitian Untuk Skripsi dan Tesis Bisnis (Edisi Baru). Jakarta: Raja Grafindo Persada.
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Asgarova, A. (2019). Impact of Employee Training on Employee Job Satisfaction and Achievement: A Case of Turkish Manufacturing Industry. Available at SSRN 3398117.
Arikunto, S. (2017). Prosedur penelitian suatu pendekatan praktik.
Atmaja, I. G. I. W., & Suana, I. W. (2018). Pengaruh Beban Kerja Terhadap Burnout Dengan Role Stress Sebagai Variabel Mediasi Pada Karyawan Rumours Restaurant. E-Jurnal Manajemen Universitas Udayana, 8(2), 815. https://doi.org/10.24843/ejmunud.2019.v08.i02.p09
Amin, F. A. B. M. (2021). A review of the job satisfaction theory for special education perspective. Turkish Journal of Computer and Mathematics Education (TURCOMAT), 12(11), 5224-5228.
Andrenossa, G., Suharna, A. A., Raysharie, P. I., Harinie, L. T., Carolina, C., Ningsih, F. Y., ... & Lestari, W. T. (2023). Analisis Pengaruh Pendidikan terhadap Kepuasan Kerja di Kelurahan Menteng Kota Palangkaraya. Jurnal Ilmu Sosial, Pendidikan dan Humaniora (JISPENDIORA), 2(1), 174-186.
Bolung, R. V., Moniharapon, S., & Lumintang, G. G. (2018). Pengaruh Pelatihan Dan Kompensasi Terhadap Kinerja Pegawai Pada Bpmpd Provinsi Sulawesi Utara. Jurnal EMBA: Jurnal Riset Ekonomi, Manajemen, Bisnis Dan Akuntansi, 6(3).
Bangun, Wilson. 2018. Manajemen Sumber Daya Manusia. Jakarta: Penerbit Erlangga.
Dessler, 2018, Manajemen Sumber Daya Manusia Human Reources, Jilid 2,. Prenhalindo, Jakarta
Diantari, A. S. P. (2023). The Effect of Training and Motivation on Employee Performance Mediated by Job Satisfaction at The Agriculture Service of Tabanan District. Jurnal Ekonomi & Bisnis JAGADITHA, 10(1), 104-109.
Dousin, O., Collins, N., & Kler, B. K. (2019). Work-life balance, employee job performance and satisfaction among doctors and nurses in Malaysia. International Journal of Human Resource Studies, 9(4), 306-319.
Egenius, S., Triatmanto, B., & Natsir, M. (2020). The effect of job satisfaction on employee performance through loyalty at Credit Union (CU) Corporation of East Kutai District, East Kalimantan. International Journal of Multicultural and Multireligious Understanding, 7(10), 480-489.
Edwin B. Flippo 2018, Personel Management (Manajemen Personalia), Edisi. VII. Jilid II, Terjemahan Alponso S, Erlangga, Jakarta.
Edison, E. (2019). Manajemen Sumber Daya Manusia. Penerbit Alfabetta
Faruk, U. (2018). The effect of education and training to employee performance through leadership as intervening variables at PT. Hutama Agung Jakarta Indonesia. International Journal of Business and Applied Social Science (IJBASS), 4(2).
Fahmi, I., & Nurmalina, R. Wulandari, R (2017). Perencanaan strategis dengan pendekatan balance scorecard pada perusahaan properti (studi kasus: Elang Group). Jurnal Aplikasi Bisnis dan Manajemen (JABM), 3(2), 299-299.
Gusnawati, M., Sari, V. N., & Pratiwi, N. (2023). Analisis Pengaruh Pelatihan Kerja Dan Kompensasi Terhadap Kinerja Karyawan Dengan Kepuasan Kerja Sebagai Variabel Intervening. Jurnal Bisnis Digital (J-Bisdig), 1(1), 42-52.
Ghozali. (2018). Structural Equation Modeling Metode Alternatif dengan Partial Least Square (PLS). Semarang: Universitas Diponegoro.
Gebrehiwot, G. D., & Elantheraiyan, P. (2023). A study on the effect of training on employee performance in the case of Mekelle City, Tigray, Ethiopia. Social Sciences & Humanities Open, 8(1), 100567.
Giday, D. G., & Perumal, D. E. (2022). A Study on the Effect of Training on Employee Performance in the Case of Mekelle City, Tigray, Ethiopia. In A Study on the Effect of Training on Employee Performance in the Case of Mekelle City, Tigray, Ethiopia: Giday, Dagnew Gebrehiwot| uPerumal, Dr. Elantheraiyan. [Sl]: SSRN.
Hair, Joe F., Sarstedt, M., Hopkins, L., & Kuppelwieser, V. G. (2018). Partial least squares structural equation modeling (PLS-SEM): An emerging tool in business research. European Business Review, 26(2), 106–121. https://doi.org/10.1108/EBR-10-2013-0128
Hadaitana, D., & Iqbal, M. A. (2023). The Effect Of Training And Development on Employee Performance With Mediation of Employee Satisfaction. International Journal of Advanced Multidisciplinary, 1(4), 436-447.
Hasibuan, Malayu S.P. (2019).Manajemen Sumber Daya Manusia. “Edisi Revisi”. (Cetakan Kedua Puluh Enam). Jakarta: PT. Bumi Aksara
Handoko, D. S., & Rambe, M. F. (2018). Pengaruh Pengembangan Karir dan Kompensasi terhadap Komitmen Organisasi Melalui Kepuasan Kerja. Maneggio: Jurnal Ilmiah Magister Manajemen, 1(1), 31–45.
Henseler, J., Ringle, C. M., & Sarstedt, M. (2017). A new criterion for assessing discriminant validity in variance-based structural equation modeling. Journal of the Academy of Marketing Science, 43(1), 115–135.
Hermawati, R., Firdaus, A., Suryani, N. L., Rozi, A., & Erlangga, H. (2021). Pengaruh Pelatihan Dan Motivasi Terhadap Kinerja Karyawan Pada Bank BJB di Cabang Balaraja Banten. JENIUS (Jurnal Ilmiah Manajemen Sumber Daya Manusia), 4 (3), 319.
Hidayat, R., & Budiatma, J. (2018). Education and job training on employee performance. International journal of social sciences and humanities, 2(1), 171-181.
Johari, G. J., & Soekiman, A. (2019). Faktor yang Mempengaruhi Daya Saing Kontraktor Kecil pada Industri Konstruksi di Jawa Barat. Jurnal Sains dan Teknologi ISTP, 11(2), 126-136.
Kaynak, Hale. 2019. “The relationship between total quality management practices and their effects on firm performance”, Journal of Operations Management.
Kanapathipillai, K., & Azam, S. F. (2020). The impact of employee training programs on job performance and job satisfaction in the telecommunication companies in Malaysia. European Journal of Human Resource Management Studies, 4(3).
Kholik, A. N. (2019). Landasan psikologis pengembangan kurikulum abad 21. As-Salam: Jurnal Studi Hukum Islam & Pendidikan, 8(1), 65-86.
Mangkunegara. (2017). Manajemen Sumber Daya Manusia Perusahaan. Bandung: Remaja Rosdakarya.
Mangkunegara (2018). Pengaruh Budaya Organisasi Dan Komitmen Organisasi Terhadap Kinerja Karyawan. 1(1), 9–25.
Mondy, R Wayne. 2018. Manajemen Sumber Daya Manusia. Jakarta: Penerbit Erlangga.
Moses, Melmambessy. (2018). Analisis Pengaruh Pendidikan, Pelatihan, dan Pengalaman Kerja Terhadap Produktivitas Kerja Pegawai Dinas Pertambangan dan Energi Provinsi Papua. Jurnal Ekonomi, Bisnis, dan Manajemen. Vol. 12, No. 1.
Noer, S. M., Respita, R., & Gumanti, D. (2022). Effect Of Education
Level And Work Climate On Performance Of Employees Agency Of Regional Services In West Sumatra Province. Journal International On Global Education, 1(1), 47-59.
Kirkpatrick, D., L. & Kirkpatrick J., D. (2019). Implementing The Four Levels: A Practical Guide for Effective Evaluation of Training Programs. San Fransisco : Berret- Kohler Publisher, Inc
Osewe, J. O., & Gindicha, J. Y. (2021). Effect of Training and Development on Employee Satisfaction: A Case of the Judiciary of Kenya: A CASE OF THE JUDICIARY OF KENYA. European Journal of Humanities and Social Sciences, 1(3), 661-67.
Pathirana, G. Y., Kuruppu, C. L., & Rodrigo, J. A. H. N. (2022). The impact of job satisfaction on employee performance: a case at ABC manufacturing company. Asian Journal of Economics, Business and Accounting, 1-9.
Pathirana, G. Y., Kuruppu, C. L., & Rodrigo, J. A. H. N. (2022). The impact of job satisfaction on employee performance: a case at ABC manufacturing company. Asian Journal of Economics, Business and Accounting, 1-9.
Pramudyo, A. S., Suhendar, S., Nurhayati, E., Indriana, I., & Irawan, B. (2017). Pemberdayaan Pengangguran Usia Produktif Melalui Pelatihan Vocational Entrepreneur Skills Menuju Banten Berkarya Di Era Digital [Empowerment Of Productive Youth Through Training The Skills Vocational Entrepreneur Towards Banten Creative In The Digital Era]. Jurnal Sinergitas Pkm & Csr, 3(2), 16-26.
Rachmawati, I. K. (2018). Manajemen Sumberdaya Manusia. Andi.
Richard et al. 2021. Pengaruh Motivasi Kerja terhadap Kepuasan Kerja. Media Riset Bisnis dan Manajemen , Vol 13, No 1, 54-61.
Robbins, S. P. dan M. C. (2020). Manajemen. Gramedia Pustaka Utama.
Renny, F. P. (2023). Impact Of Training on Employees' Performance at Eastern Condiments Private Limited. Available at SSRN 4345762.
Reza Indrian, S. A. R. I., & Emi, S. (2019). Pengaruh Disiplin Kerjadan Kepuasan Kerja Terhadap Kinerja Karyawan Pt. Bukit Asam Kreatif Tanjung Enim (Doctoral Dissertation, Universitas Bina Darma).
Riani, A. L. (2019). Manajemen Sumber Daya Manusia Masa Kini. Yogyakarta: Graha Ilmu.
Rivai, F., Passinringi, S. A., Noor, N. B., Arifah, N., & Mangilep, A. U. A. (2019). Peningkatan Pengetahuan Karyawan Rumah Sakit Umum Daerah Labuang Baji Makassar Pasca Pelatihan Pelayanan Prima. JURNAL TEPAT: Teknologi Terapan Untuk Pengabdian Masyarakat, 2(1), 37-42.
Rosmaini, R., & Tanjung, H. (2019). Pengaruh kompetensi, motivasi dan kepuasan kerja terhadap kinerja pegawai. Maneggio: Jurnal Ilmiah Magister Manajemen, 2(1), 1-15.
Robbins, S.P, Timothy, A.J. 2018.Organizational Behavior (Perilaku Organisasi.Angelica D, penerjemah.Jakarta : Salemba Empat. Terjemahan dari: Pearson Education.
Schermerhorn, J. D., James, G. H., and Richard, N. O. 2018. Organiizational Beaviour, John Willey and Son Inc.
Seakaran. (2017). Metode Penelitian untuk Bisnis: Pendekatan Pengembangan- Keahlian. Jakarta Selatan: Salemba Empat.
Setiawan, I., Ekhsan, M., & dhyan Parashakti, R. (2021). Pengaruh Pelatihan Terhadap Kinerja Karyawan Yang Di Mediasi Kepuasan Kerja. Jurnal Perspektif Manajerial dan Kewirausahaan (JPMK), 1(2), 186-195.
Sinambela, E. A. (2020). Pengaruh pendidikan, kompetensi dan pengalaman kerja terhadap kepuasan kerja karyawan. Jurnal Baruna Horizon, 3(2), 277-285.
Simamora, I. (2018). Pengaruh Pelatihan SDM Terhadap Kinerja Pegawai di Puskesmas Patumbak Kabupaten Deli Serdang (Doctoral dissertation, Universitas Sumatera Utara).
Siagian, S. 2019. Manajemen Sumber Daya Manusia. Jakarta: Bumi Aksara.
Sugiyono. (2017). Metode Penelitian Kuantitatif, Kualitatif, dan R&D. Bandung: Alfabeta.
Sutrisno, S., Herdiyanti, H., Asir, M., Yusuf, M., & Ardianto, R. (2022). Dampak Kompensasi, motivasi dan Kepuasan Kerja Terhadap Kinerja Karyawan di Perusahaan: Review Literature. Management Studies and Entrepreneurship Journal (MSEJ), 3(6), 3476-3482.
Sutrisno. (2020). Manajemen Sumber Daya Manusia. Kencana Prenada Media Group, Jakarta
Sutiawan, S., & Fauzan, A. (2021). Pengembangan Sumber Daya Manusia di Sekolah Alam Lampung. Al-Idarah: Jurnal Kependidikan Islam, 11(1), 39-49.
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