The Effect of Workload on Concentration Disorders With Work Stress in PT Oragon Technology Indonesia
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Published
Aug 23, 2024
Abstract
This study examines the impact of workload on concentration disorders, with work stress as a mediating variable at PT Oragon Teknologi Indonesia. High workload is linked to increased work stress, which can impair concentration. The research uses a qualitative approach, collecting data through in-depth interviews, participatory observation, and document analysis. Results show a significant relationship between high workload and increased work stress, which directly affects employee concentration. Interviews with 20 employees reveal that time pressure, excessive tasks, and lack of support from superiors are key factors increasing workload and stress. The study suggests that PT Oragon Teknologi Indonesia should implement effective workload management strategies, such as task balancing, enhanced support from superiors, and stress management programs, to reduce concentration disorders. These findings contribute to human resource management literature and industry practices in managing employee workload and stress.
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This work is licensed under a Creative Commons Attribution 4.0 International License.
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How to Cite
Nawawi, Y., M Zainul, L., Rusba , K., Khatami Fahmi Putra, M. and Zulfikar, I. (2024) “The Effect of Workload on Concentration Disorders With Work Stress in PT Oragon Technology Indonesia”, Ranah Research : Journal of Multidisciplinary Research and Development, 6(5), pp. 2240-2248. doi: 10.38035/rrj.v6i5.1055.
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Muhammad Imran Qureshi, Mehwish Iftikhar, Syed Gohar Abbas, Umar Hassan, Khalid Khan, & Khalid Zaman. (2013). Relationship between job stress, workload, environment and employees turnover intentions: What we know, what should we know. World Applied Sciences Journal, 23(6), 764–770.
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Schaufeli, W. B. , & Taris, T. W. (2014). A critical review of the Job Demands-Resources Model: Implications for improving work and health. In Bridging occupational, organizational and public health (pp. 43–68). Springer.
Smith, A. , Johnson, M., & Lee, T. (2019). Workload, stress, and performance: A review of literature. Journal of Occupational Health Psychology, 24(2), 189–199.
Sonnentag, S., & Fritz, C. (2015). Recovery from job stress: The stressor-detachment model as an integrative framework. Journal of Organizational Behavior, 36(S1), S72–S103. https://doi.org/10.1002/job.1924
Atmaja, I. G. I. W., & Suana, I. W. (2018). Pengaruh Beban Kerja Terhadap Burnout Dengan Role Stress Sebagai Variabel Mediasi Pada Karyawan Rumours Restaurant. E-Jurnal Manajemen Universitas Udayana, 8(2), 815. https://doi.org/10.24843/EJMUNUD.2019.v08.i02.p09
Bakker, A. B., & Demerouti, E. (2014). Job Demands–Resources Theory. In Wellbeing (pp. 1–28). Wiley. https://doi.org/10.1002/9781118539415.wbwell019
Bakker, A. B., & Demerouti, E. (2017). Job demands–resources theory: Taking stock and looking forward. Journal of Occupational Health Psychology, 22(3), 273–285. https://doi.org/10.1037/ocp0000056
Chen, T., Zhao, H., & Hu, Q. (2021). Exploring the Mediating Role of Job Stress in the Relationship between Workload and Concentration. Journal of Organizational Behavior, 42(3), 221–232.
CoinDesk. (2023). How cryptocurrency traders experience significant stress due to market volatility. Https://Www.Coindesk.Com.
Dewi, R. S., & Riana, G. (2019). The Effect of Workload on Role Stress and Burnout. Journal of Multidisciplinary Academic, 3(3), 1–5.
Fajriani, A., & Septiari, D. (2015). Pengaruh Beban Pekerjaan terhadap Kinerja Karyawan : Efek Mediasi Burnout. Jurnal Akuntansi, Ekonomi Dan Manajemen Bisnis.
Ganster, D. C., & Rosen, C. C. (2013). Work Stress and Employee Health. Journal of Management, 39(5), 1085–1122. https://doi.org/10.1177/0149206313475815
Hakanen, J. J., Schaufeli, W. B., & Ahola, K. (2008). The Job Demands-Resources model: A three-year cross-lagged study of burnout, depression, commitment, and work engagement. Work & Stress, 22(3), 224–241. https://doi.org/10.1080/02678370802379432
Hasin, H., Hussain, W. S., Nordin, E., Jamil, A., & Johari, Y. C. (2023). The Impact of Workload, Management Factors, and Job Insecurity on Employee Well-Being: A Review of Recent Research. International Journal of Academic Research in Business and Social Sciences, 13(4). https://doi.org/10.6007/ijarbss/v13-i4/16703
Inegbedion, H., Inegbedion, E., Peter, A., & Harry, L. (2020). Perception of workload balance and employee job satisfaction in work organisations. Heliyon, 6(1), 1–7. https://doi.org/10.1016/j.heliyon.2020.e03160
Johnson, M., & Lee, S. (2020). The Impact of Workload on Stress and Concentration in High-Tech Industries. International Journal of Occupational Safety and Ergonomics, 26(2), 145-`155.
Johnson, J. V, & Hall, E. M. (1988). Job strain, work place social support, and cardiovascular disease: a cross-sectional study of a random sample of the Swedish working population. American Journal of Public Health, 78(10), 1336–1342. https://doi.org/10.2105/AJPH.78.10.1336
Kivimäki, M., Jokela, M., Nyberg, S. T., Singh-Manoux, A., Fransson, E. I., Alfredsson, L., Bjorner, J. B., Borritz, M., Burr, H., Casini, A., Clays, E., De Bacquer, D., Dragano, N., Erbel, R., Geuskens, G. A., Hamer, M., Hooftman, W. E., Houtman, I. L., Jöckel, K.-H., … Virtanen, M. (2015). Long working hours and risk of coronary heart disease and stroke: a systematic review and meta-analysis of published and unpublished data for 603 838 individuals. The Lancet, 386(10005), 1739–1746. https://doi.org/10.1016/S0140-6736(15)60295-1
Kivimäki, M., Nyberg, S. T., Batty, G. D., Fransson, E. I., Heikkilä, K., Alfredsson, L., Bjorner, J. B., Borritz, M., Burr, H., Casini, A., Clays, E., De Bacquer, D., Dragano, N., Ferrie, J. E., Geuskens, G. A., Goldberg, M., Hamer, M., Hooftman, W. E., Houtman, I. L., … Theorell, T. (2012). Job strain as a risk factor for coronary heart disease: a collaborative meta-analysis of individual participant data. The Lancet, 380(9852), 1491–1497. https://doi.org/10.1016/S0140-6736(12)60994-5
Lazarus, R. S. , & Folkman, S. (1984). A Critical Review of the Job Demands-Resources Model: Implications for Improving Work and Health. In Stress, appraisal, and coping (pp. 43–68). Springer.
Lepine, J. A., Podsakoff, N. P., & Lepine, M. A. (2005). A Meta-Analytic Test of the Challenge Stressor–Hindrance Stressor Framework: An Explanation for Inconsistent Relationships Among Stressors and Performance. Academy of Management Journal, 48(5), 764–775. https://doi.org/10.5465/amj.2005.18803921
Muhammad Imran Qureshi, Mehwish Iftikhar, Syed Gohar Abbas, Umar Hassan, Khalid Khan, & Khalid Zaman. (2013). Relationship between job stress, workload, environment and employees turnover intentions: What we know, what should we know. World Applied Sciences Journal, 23(6), 764–770.
Pradana, B. A., Kristanto, R. S., & Hidayat, D. S. (2019). Pengaruh Lingkungan Kerja Dan Beban Kerja Terhadap Burnout Pada Perawat RSUD Kardinah Kota Tegal. Magisma: Jurnal Ilmiah Ekonomi Dan Bisnis, 5(2), 61–69. https://doi.org/10.35829/magisma.v5i2.28
Rosdiana. (2019). Hubungan Stres Kerja, Jam Kerja, dan Kelelahan Kerja dengan Tingkat Konsentrasi Pada Pekerja Pengguna Komputer di PT. Telekomunikasi Witel Medan. Jurnal Kesehatan Global, 2(3), 131. https://doi.org/10.33085/jkg.v2i3.4384
Safitri, H. U. (2020). Hubungan Beban Kerja Dengan Stres Kerja. Psikoborneo: Jurnal Ilmiah Psikologi, 8(2), 174. https://doi.org/10.30872/psikoborneo.v8i2.4897
Sandi, C. (2013). Stress and cognition. WIREs Cognitive Science, 4(3), 245–261. https://doi.org/10.1002/wcs.1222
Schaufeli, W. B. , & Taris, T. W. (2014). A critical review of the Job Demands-Resources Model: Implications for improving work and health. In Bridging occupational, organizational and public health (pp. 43–68). Springer.
Smith, A. , Johnson, M., & Lee, T. (2019). Workload, stress, and performance: A review of literature. Journal of Occupational Health Psychology, 24(2), 189–199.
Sonnentag, S., & Fritz, C. (2015). Recovery from job stress: The stressor-detachment model as an integrative framework. Journal of Organizational Behavior, 36(S1), S72–S103. https://doi.org/10.1002/job.1924